Planned Maintenance for Koelsch, Sushi, Fondue & Grolsch

Friday, September 24. 2010
These mixes will be restarted tomorrow morning due to scheduled maintenance. We're sorry for any inconvenience, but hope that the interruption will only last for a few seconds.

New Premium Cascade Kepler-Hermes-backupsol

Sunday, September 12. 2010
Dear Customers,

since Thursday 9th of September, the new Kepler-Hermes-backupsol Cascade is online. This new eastern european, low latency Cascade is setup as follows:

Mix 1: Kepler
Location: Prague / Czech Republic
Operator: SurfSky

Mix 2: Hermes
Location: Prague / Czech Republic
Operator: Martin Behrens

Mix 3: backupsol
Location: Scotland / United Kingdom
Operator: Backup Solutions

With that we also welcome Backup Solutions, our new Operator from Bulgaria, within the circle of JonDonym Operators.

Enjoy!

Titan down

Friday, August 20. 2010
Dear customer,

based on certificate problems we shutdown our Titan Mix. We are still working on this problem and will be back soon.

Regards

Planned Mix-Update

Thursday, August 12. 2010
Cascades Koelsch, Fondue, Grolsch and Sushi will be unavailable for a few seconds. Update is scheduled for friday morning.

We're sorry for any inconvenience.

Planned Mix-Update

Thursday, August 12. 2010
Cascades Koelsch, Fondue, Grolsch and Sushi will be unavailable for a few seconds. Update is scheduled for friday morning.

We're sorry for any inconvenience.

PLANNED MAINTENANCE MIX LOCKE ON FRIDAY

Thursday, August 12. 2010
Maintenance work is scheduled for Mix Locke on Friday, the 13th of August, at between 9 AM UTC.

The following cascade is affected:

Premium Cascade
- Locke-Goose-SecureInternet4

The cascade will be unavailable for approximately a few seconds.

Best regards, Martin Behrens

New York Hosting outage

Wednesday, July 28. 2010
Dear Customer,

currently all mix-servers located in our New York datacenter are down. The datacenter administration give us the following info.

Datacenter New York:
Unfortunately we have had a power transformer explode at our facility. This has resulted in the complete loss of power not just at our facility but for the entire building. Con Edison and our electricians are working diligently to resolve this situation. We expect power restored and to be fully back online within the next few hours. We greatly apologize for this inconvenience.

Regards

Planned Maintenance mix rousseau on Sunday

Wednesday, July 28. 2010
Maintenance work is scheduled for Mix Rousseau on sunday, the 1st of August, between 11 PM and 9 AM.

The following cascades may be affected:

Premium Cascade
- Koelsch-Rousseau-SecureInternet1

The cascade will be unavailable for approximately a few seconds during the above maintenance window.

Best regards, Martin Behrens

Sushi and Fondue are back

Thursday, July 22. 2010
Both cascades were down yesterday due to unexpected configuration issues. However, the problems should have been solved already. Sorry for any inconvenience.

Free User Capacity increased by the HE-Freigeld Mix Proxy Servers

Wednesday, July 21. 2010
User capacity for free JonDonym mix proxy cascades were increased from 3,100 users to 4,100 users. In total with the capacity of the Dresden JAP cascade (of up to around additional 4,000 user) now up to 8,100 users can use the free services simultaneously.

The mix servers of the new HE-Freigeld are provided and managed by the TU Dresden JAP team and Zeitwort.

InfoService Malfunctions affect several Cascades

Tuesday, July 20. 2010
JonDonym's InfoService infrastructure shows malfunctions which in turn let several mix proxy cascades appear to be in trouble. In fact, the issue results from the InfoServices, not the mixes. We have informed JonDos and asked to resolve the issue.

Papier-Vega down

Monday, July 19. 2010
Dear Customers,

the cascade Papier-Vega is currently down. There is an problem on the routing in our datacenter. We still working on this problem.

Regards,
Delta-Protect

Vega - Planned Maintenance

Wednesday, July 7. 2010
Dear Customers,

our Hoster has an planned maintenance on friday 09.07.2010 between 02:00h and 04:00h.

Regards,
Delta-Protect

Datacenter Problems

Tuesday, July 6. 2010
Dear Customers,

there are some problems located in our New-York datacenter. The connection to NY is still unstable and can complete breaks down. We will inform you if issue is solved.

Affected cascades are:
- Fondue-Uranus-SecureInternet7
- Mars-Euler-Opossum

Regards,
Delta-Protect

Connection Issues with several Mix Proxy Cascades

Sunday, July 4. 2010

Unfortunately we have connection issues with several mix proxy cascades

Reason: Obviously there's an infrastructural problem causing the issues (no issue caused by certain mix proxy servers). We are working on the issue to resolve it as soon as possible. As we need collaboration between ALL admins involved and the weekend days, it may take a day or so to get things resolved.

Still, there are enough mix proxy cascades online and usable as - for stability and robustness of the network and service - 14 cascades were set up in general.

We nonetheless apologize for any inconvenience.


UPDATE July 5:
All mix proxy cascades are fine again and back in services.
Thanks for your patience !


UPDATE July 5:
The infrastructural problem causing the issues turned out to be an issue with JonDos' InfoService servers. According to JonDos, the problem was resolved.