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 Post subject: I have not received by login credentials
PostPosted: Fri Jun 29, 2012 21:42 

Joined: Thu Jun 28, 2012 7:22
Posts: 12
I made a purchase for a premium account with JonDonym by way of paypal more than an hour ago, and I still have not received my login credentials. I have received no email from JonDonym. How do I get my login Credentials?


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 Post subject: Re: I have not received by login credentials
PostPosted: Fri Jun 29, 2012 21:58 
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Joined: Mon Dec 29, 2008 15:58
Posts: 1838
How did you pay?

1: With the JonDo client? Your account will activated automatically if we recieve your payment. No login data are required. See https://anonymous-proxy-servers.net/en/ ... jondo.html

2: Or in the Webshop? You will get a coupon code. Use the code to create your account. You do not need any more. See: https://anonymous-proxy-servers.net/en/ ... ondo3.html

Open the configuration of JonDo and have a look at the Payment tab:
https://anonymous-proxy-servers.net/en/ ... ondo2.html

If you see "transaction is finished" you can start using the premium services. No login creditials are required.


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 Post subject: Re: I have not received by login credentials
PostPosted: Fri Jun 29, 2012 23:10 

Joined: Thu Jun 28, 2012 7:22
Posts: 12
I payed by paypal through the site. I did not use the management console.


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 Post subject: Re: I have not received by login credentials
PostPosted: Sat Jun 30, 2012 4:47 

Joined: Thu Jun 28, 2012 7:22
Posts: 12
I still have no premium account service. I payed by paypal on the the JonDonym website under the payment tab at the top of the page. I did not use the JonDonym console to purchase my account. It did not create a premium account for me. I payed for the $10 package using paypal. Why would it let someone pay on the website, and not give any option to create an account? How do I get access to my premium account?


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 Post subject: Re: I have not received by login credentials
PostPosted: Sat Jun 30, 2012 14:13 
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Joined: Mon Dec 29, 2008 15:58
Posts: 1838
Quote:
I payed by paypal through the site. I did not use the management console.

At the last step of payment you will get the coupon code on the website:

Your JonDonym code: 1234567812345678

HINT: Keep your JonDonym premium code very carefully!
You will not see your code again if you leave this website!


The JonDonym code is your creditial to create a premium account. It is lost, if the website was closed. See
https://anonymous-proxy-servers.net/en/ ... ondo3.html

Please send us your transfer number by using the contact form at: https://anonymous-proxy-servers.net/bin ... en&reci=12

We will send you a new JonDonym code for your payment back.

(The code above is a fake.)


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 Post subject: Re: I have not received by login credentials
PostPosted: Sat Jun 30, 2012 19:48 

Joined: Thu Jun 28, 2012 7:22
Posts: 12
The JonDonym page never appeared at all. I never closed it out. I didn't have a printer so I took a screen shot of the only page that appeared. I will send the transfer ID.


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 Post subject: Re: I have not received by login credentials
PostPosted: Mon Jul 09, 2012 1:36 

Joined: Thu Jun 28, 2012 7:22
Posts: 12
Transfer ID number sent. Thank You!


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